Terms of Service

By creating a RideForge account or using our services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the service.

RideForge is operated by RideForge. Contact: support@rideforge.io

RideForge is an AI-powered cycling coaching platform. We provide personalised training plans, AI coaching responses, activity analysis, and goal tracking based on data you provide or import from connected services such as Strava.

The service is provided for informational and motivational purposes. AI-generated coaching advice does not constitute professional medical or sports-medicine advice. Always consult a qualified professional before making significant changes to your training or health regime.

You must be at least 16 years old to create an account. By registering, you confirm that you meet this requirement. If you are between 16 and 18, you confirm that you have obtained any parental or guardian consent required in your jurisdiction.

You are responsible for keeping your login credentials secure and for all activity that occurs under your account. You must notify us promptly if you suspect unauthorised access.

You may not create accounts on behalf of others without authorisation or use the service for any unlawful purpose.

RideForge may offer free and paid tiers. Paid subscriptions are billed in advance on a recurring basis. Prices are displayed before purchase and include applicable taxes where required.

Right of withdrawal: If you are an EU consumer, you have the right to withdraw from a paid subscription contract within 14 days of purchase without giving a reason, unless you have already begun using premium features, in which case your right of withdrawal is lost on commencement of service. To exercise this right, contact us at support@rideforge.io.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide refunds for unused portions of a subscription period, except where required by law.

You retain ownership of all activity data, goals, and content you submit to RideForge. By using the service, you grant us a limited, non-exclusive licence to process your data solely for the purpose of providing and improving the service.

You may export or request deletion of your data at any time. See our Privacy Policy for details.

You agree not to:

• Use the service for any unlawful purpose
• Attempt to reverse-engineer, scrape, or interfere with the service
• Upload content that infringes third-party intellectual property rights
• Impersonate any person or entity
• Circumvent security or access controls

All content, software, and materials provided by RideForge (excluding your personal data) are owned by or licensed to us. You may not copy, modify, or distribute them without our written permission.

Connecting third-party services (e.g., Strava) is subject to their own terms and privacy policies. We are not responsible for the actions or data practices of third-party services.

The service is provided “as is” and “as available”. We do not warrant that the service will be uninterrupted, error-free, or that AI coaching advice will be accurate or suitable for your individual circumstances.

Nothing in these terms limits any statutory consumer rights you have under applicable EU or national law that cannot be excluded by agreement.

To the maximum extent permitted by applicable law, RideForge’s total liability to you for any claim arising out of or relating to these terms or the service is limited to the amount you paid us in the 12 months preceding the claim, or €100, whichever is greater.

We are not liable for indirect, incidental, or consequential damages, loss of data, or loss of profits. These limitations do not apply to claims arising from our fraud, gross negligence, or wilful misconduct, or to any liability that cannot be excluded under EU consumer protection law.

You may delete your account at any time from your account settings. We may suspend or terminate your account if you breach these terms, with notice where reasonably practicable.

Upon termination, your data will be deleted in accordance with our Privacy Policy.

These terms are governed by the laws of the European Union and the member state in which RideForge is established. For EU consumers, the mandatory consumer protection laws of your country of residence also apply.

We encourage you to contact us first at support@rideforge.io to resolve any dispute. EU consumers may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

We may update these terms from time to time. We will provide at least 30 days’ notice of material changes by email or in-app notification. Continued use after the effective date constitutes acceptance.